09 Sequence Manager

Design rationale: The table view is the workhorse for managing 23+ active sequences. Sortable columns let the manager find specific patients or filter by type quickly. The trust gauge is the key strategic UI: it shows the practice's graduation path from human-supervised to fully autonomous outreach. The note "Confirmations auto-send after 30 days of 100% approval" makes the graduation criteria transparent and motivating. Pause/Resume per row gives fine-grained control.

Design rationale: The timeline lane metaphor makes it instantly visible where patients cluster within each sequence. If all dots are piling up at Step 1, the office manager knows messages are queuing but not progressing (maybe delivery issues). If dots are concentrated at Step 3, the sequences are about to complete. The "Pause All" per lane gives type-level control (e.g., pause all reactivations during a holiday week). Trade-off: clicking an individual dot to see patient details is harder than scanning a table row — this view favors pattern recognition over individual management.

Design rationale: The kanban board maps the patient outreach journey to a visual pipeline. Office managers can see at a glance where patients are "stuck" (e.g., many patients at Step 1 with "No reply" means the initial message might not be compelling). The Complete column shows both successes (green border, "Confirmed") and exhausted sequences (muted border, "No response"), making conversion rates tangible. Trust gauge is tucked into the sidebar to save horizontal space for the board. Trade-off: mixing sequence types in the same columns can be confusing — the type badges help, but filtering to one type at a time would improve clarity.