17 Directory Sync — SGA Practice Operations Wireframes

A

Health Dashboard

Large health score at top, directory table below, change log in sidebar. The canonical overview layout for monitoring sync status across all platforms.

Master Record

Smile Center Buckhead

1234 Peachtree St NE, Atlanta, GA 30309

(404) 555-0123

83%

consistent

5 of 6 directories

fully synced

Directory Status Last Sync NAP Hours Issues

Google Business Synced 2h ago Match Match None

Healthgrades Synced 6h ago Match Match None

Zocdoc Synced 1d ago Match Match None

WebMD Issue 3d ago Match Mismatch Missing Sat hours Fix →

Yelp Synced 12h ago Match Match None

Vitals Synced 1d ago Match Match None

Bulk Actions: Sync All Now Update Hours Everywhere Push Photo Updates

Sync Log

2h ago

Google Business — auto-synced successfully

6h ago

Healthgrades — NAP verified, all fields match

12h ago

Yelp — hours updated, photos synced

3d ago

WebMD — sync failed: hours field rejected (missing Sat)

5d ago

All directories — spring hours pushed successfully

Classic monitoring dashboard. The NAP master record at top serves as source of truth. The table gives a complete, scannable overview of every directory. The WebMD row is highlighted in orange to draw immediate attention. The change log on the right provides audit trail context. Trade-off: less actionable than Variation B, which front-loads issues.

B

Issue-First

Issues highlighted at the top in orange cards with fix actions. Healthy directories collapsed below in a compact list. Prioritizes action over comprehensive monitoring.

NAP Master

Smile Center Buckhead · 1234 Peachtree St NE, Atlanta, GA 30309 · (404) 555-0123

5/6

directories synced

Issues Requiring Attention

1 issue

WebMD — Hours Mismatch

WebMD shows Mon-Fri only. Your Saturday hours (9am-2pm) are not listed.

Impact: Patients searching on WebMD may think you're closed Saturdays. Last sync attempt failed 3 days ago.

NAP: Match

Hours: Mismatch

Last Sync: 3 days ago

Push Correct Hours View Details

Healthy Directories

5 synced

Google Business Profile Synced 2h ago

Healthgrades Synced 6h ago

Zocdoc Synced 1d ago

Yelp Synced 12h ago

Vitals Synced 1d ago

Bulk: Sync All Now Update Hours Everywhere Push Photo Updates

Recent Sync Events

2h ago Google Business auto-synced

6h ago Healthgrades NAP verified

3d ago WebMD sync failed

Issue-first design surfaces problems immediately. The orange issue card dominates the viewport, making it impossible to miss. Healthy directories are collapsed into a compact grid to save space. The fix action is right there on the card, minimizing clicks. Trade-off: when everything is healthy (no issues), the page feels empty. Best for offices that check this weekly and want to quickly triage problems.

C

Side-by-Side Compare

Left: master record as source of truth. Right: each directory's version with diff highlighting. Makes field-by-field comparison easy for auditing.

Master Record

Source of Truth

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

Sync Health

83%

5 of 6 consistent

Sync All Now Update Hours Push Photos

Google Business Synced

Last sync: 2h ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

Healthgrades Synced

Last sync: 6h ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

WebMD Issue

Last sync: 3d ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat Not listed

Hours Sun Closed

Fix: Push Sat Hours →

Zocdoc Synced

Last sync: 1d ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

Yelp Synced

Last sync: 12h ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

Vitals Synced

Last sync: 1d ago

Name Smile Center Buckhead

Address 1234 Peachtree St NE
Atlanta, GA 30309

Phone (404) 555-0123

Hours M-F 8am - 5pm

Hours Sat 9am - 2pm

Hours Sun Closed

Side-by-side comparison is the most thorough audit view. Every field is compared against the master record, with green "match" and red "mismatch" indicators. The WebMD card's orange border and red mismatch row make the problem immediately obvious. The master record stays fixed on the left as a reference while scrolling through directories. Trade-off: highly repetitive when everything matches (a lot of green checkmarks), and the 2-column grid doesn't scale well beyond 6-8 directories. Best for quarterly compliance audits.